TERMS AND CONDITIONS

 

When placing an order, the client automatically agrees to and accepts the Terms & Conditions.

 

A 50% non-refundable deposit is required upon placing an order. This secures the client's production / delivery sot.

 

Production slots / delivery dates are to be mutually agreed between Utopia Cards and the client.

 

Digital proofs will be emailed to the client. It is the client's responsibility to proof read and approve the proofs. 

The client should clearly specify any amendments. An email from the client is sufficient. 

Utopia Cards cannot be held responsible for any un-noticed errors after the proof has been approved by the client. 

Please check check and double check!

 

All work will be carried out according to the client's direct specification. 

Utopia Cards cannot be held responsible for any mistakes made by the client.

 

The client is responsible for ensuring all information sent to Utopia Cards is correct. This includes spelling of names, venues, addresses etc.

 

Payment via bank transfer or Cash is accepted when booking face to face.  Payment on line Visa Debit or Paypal is accepted .

 

Full payment is required before any printing.

 

An invoice for the balance (including postage & packaging fees) will be sent out prior to the mutually agreed production date.

The balance invoice will be based on the approved proofs and stock will be ordered accordingly.

Any changed requested by the client after proofs have been approved and stock has been ordered will be subject to

an extra charge to cover any new stock required.

 

Most UK orders will be sent via secure recorded courier (usually UPS). A signature is required upon receipt.

Price guide is as follows:

Up to 1kg - £6.95

1kg - 5kg - £10.95

 

Some smaller items may be sent via Royal Mail or Hermes.

 

We ship worldwide.

 

Utopia Cards cannot be held responsible for gaining copyright permission for the use of hymns, verses, poems etc.

This is the responsibility of the client.

All orders are very carefully packaged. Utopia Cards cannot accept any responsibility for items once they have left our studio,

or be held liable for any damage caused during transit.

Any damage or defect must be reposted within 48 hours of receipt.

After this period, goods will be deemed to have been accepted by the client.

 

Any errors made by Utopia Cards will be corrected free of charge.

 

All items of stationery are individually handmade and as such, slight variations may occur.

On screen colours may vary slightly from actual colours.

 

Our stationery contains small parts and is therefore unsuitable for young children.

Please keep out of reach of children and babies.

 

Prices are subject to change, but confirmed orders will not be affected.

 

All designs and website content are subject to copyright law and are the property of Utopia Cards.

 

Any infringement of this will be pursued through the courts.

OUR STORE

SOUTH VIEW DRIVE

SOUTH WOODFORD

LONDON, E18 1NP

Phone: 020 3652 5715

07968 941 767

Email:  sales@utopiacards.co.uk

OPENING HOURS

Mon - Fri: 9am - 8pm
​​Saturday: 9am - 8pm
​Sunday: 10am -5pm

DROP IN BY APPOINTMENT ONLY

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